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Returns, Exchanges, and Shipping

Returns & Exchanges

To Return or Exchange Your Purchase:

Here at Worth It Uniforms, we want to make sure that you are completely satisfied with your purchase. When you receive your purchase, please examine each item carefully. If for any reason you are not satisfied with the order you receive from WorthItUniforms.com, use our online form to get a USPS pre-paid return label and request a Return Authorization #. Then, simply send your return back within 30 days of the order date.

You may return any purchase in the same bag or box in which it was shipped. USPS pre-paid return labels are free to all customers living in the 48 Contiguous United States who choose to return for Store Credit.

Customers choosing to return their purchase for a refund to the original method of payment must either pay for a return label, or ship item(s) back using a carrier of their choosing. Return label fees are displayed before you print the return label and will be debited from your refund. Customers may choose to return an item and place a new order instead of going through the exchange process.

Upon receipt of the item(s) you returned, WorthItUniforms.com will issue to you an exchange, refund, or credit, less adjustments for shipping and handling (where applicable). All products must be returned in their original condition, unworn and unwashed, with tags still attached, and with a copy of the invoice and the reason for return included. WorthItUniforms.com will ship all exchanges at no shipping charge to you. Underwear, socks, and tights are ineligible for refund or exchange.

Please understand that our products sell out quickly, and merchandise once eligible for exchange may not be available by the time your return reaches us. If the item you originally purchased is unavailable at the time we receive your exchange, you will receive a refund.

Special orders and custom orders, including embroidered and screen printed items, may not be returned or exchanged.

NOTE: When shipping product back to Worth It Uniforms, customers should choose the same shipper as when the product was delivered, as well as insure the item for full value should anything happen during shipping. Customers should also get a tracking # for all items sent back to Worth It Uniforms as we cannot be responsible for any items lost in transit.

 

To get a Pre-Paid USPS Return Label & a Return Authorization Number (RMA#), click here

 

Shipping & Handling

All orders are subject to verification and in rare cases may not ship until 48-72 hours after the order is placed.

Some orders may require a signature at the time of delivery. Please track your package and ensure someone will be home to sign for your package. Packages returned to Worth It Uniforms due to "Sender Unavailable" are subject to a $7 return to sender fee at our discretion.

Shipping time estimates begin when your package leaves our warehouse. Add 1-2 days for processing time.

Ground, Fast, and Faster Shipping: For your convenience we offer GROUND, FAST, and FASTER shipping on orders shipped within the continental U.S.

GROUND is our standard 4-7 Business day shipping through United Parcel Service (UPS) or through the United States Postal Service (USPS).

FAST is our Expedited 3 business day service. Packages ship via UPS and/or USPS. On occasion, in very rural areas this service is NOT available. In such cases please allow 4 business days for delivery. Your package may be shipped Ground if it is determined that your package will arrive before or on the guaranteed third day.

NEXT DAY AIR is our Express 1 business day service. On occasion, in very rural areas this service is NOT available. In such cases please allow 3 business days for delivery. Your package may be shipped UPS Ground if it is determined that your package will arrive on the guaranteed next day.

If a customer is not home to accept a delivery after 3 attempts or if a customer refuses a shipment, the customer will be responsible for any and all shipping charges associated with that shipment.

*Deliveries to ALASKA and HAWAII will incur additional charges of $15.00, over our regular rates and take approximately 3-10 business days.

Order Verification:

Worth It Uniforms uses an address verification tool to protect our customers from fraud. Our system compares the billing address you provide us with during checkout, to the billing address on record with your credit card issuer. If our system is unable to obtain a response, we will do one of the following two things:

     

  1. We will ask you for your credit/debit card issuing bank phone number. This phone number can be found on the back of your payment card. We will contact your bank to confirm your billing address with them.
  2. For international orders, and in some other cases, we use a method called the "Small Charge Verification." The method works like this:
    1. a. We will charge a small sum to your credit card, less than $4.00 USD. This is separate from your actual purchase amount.
    2. b. You will need to check your credit card account to see how much was charged, and then email your order number with the amount to CustomerService@WorthItUniforms.com. You can also phone us at 1-866-418-5437.
    3. c. If your response matches the actual amount charged, we will ship your order and refund the small charge back to your account.

 

International Shipping:

Worth It Uniforms is pleased to offer USPS International Shipping Service. International orders take 3-10 days to fulfill deliveries. Shipping charges are based on the weight of the item(s) shipped to the country of destination. Worth It Uniform services almost all destinations. Please contact us if your country is not listed at checkout.

For your convenience we provide ONLINE shipping charge calculations at the time you place your order and/or add an item to your shopping bag.

Duties, Customs and VAT:

International orders are subject to Duties, Customs and Value Added Taxes. These charges MUST be paid upon receipt of your order. Be sure to verify the additional cost you may incur with the authorities of the country the order is being shipped to.

Promotional Codes: All shipping promotions are only applicable to shipping addresses in the continental United States.

Tax Policies:

If you have a tax exempt certificate, please place your order now and email a copy of your tax exempt form to CustomerService@WorthItUniforms.com and reference your order number. We will adjust the taxes on your order upon the receipt of your tax exempt form.